When an appliance breaks, you may need to call in a professional to fix it. This is called a service visit. Service visits generally aren’t very complicated and don’t require extensive preparation. Still, it’s a good idea to make sure you prepare for a service visit so that you have what the technician needs when that person arrives. Doing so will make the visit go as efficiently as possible, and may even save you some money.Follow these tips and steps to make a technician service visit as painless as possible, for all involved.
Clear Your Schedule
In the perfect world, you’ll be given a specific time when the contractor or technician will arrive. Unfortunately, each call can take a different length of time and no one is able to predict with any accuracy how long each service visit will take. For this reason, when a scheduling assistant books appointments, that person will give you a window of time for when you can expect the technician or contractor.
Even though it may seem inconvenient, it’s important that you are available during this time frame. Give yourself some extra time at the beginning and end of the time frame in case the technician or contractor is running ahead or behind schedule. It’s not necessary to wait by the window for the worker to arrive. You can do things around your home and even take a shower. The contractor should give you a call when they’re on their way or roughly half an hour before showing up. It’s a professional courtesy and it’s also a way for the contractor to make sure you’re home.
Prepare Appliance for Repairs
The technician is going to have to examine the unit to determine what’s wrong with it. The contractor will also want to hear your explanation of the problem. So, know what the problem is. Don’t bother providing your guesses as to what is causing it. Simply state what is going wrong and let the technician work with that information.
Make sure any appliances that are going to be worked on are ready to be worked on. This means that if your dishwasher needs to be fixed, remove all the dishes from the inside of it. Don’t leave laundry in a washing machine or dryer that needs to be fixed.
Create a Safe Work Environment
Make sure the debris is moved away from the appliance that’s being repaired. You don’t want to make repairing the broken unit any more difficult for the technician than it needs to be. This means clear a path to the appliance and make sure the space around it is clear enough to work.
Make sure there is adequate lighting in the area where the technician needs to work. Most will bring their own portable lights since sometimes it’s not possible to have adequate light. Try your best to make sure there’s something to work with.
Working around animals can be a distraction for an appliance repair technician in Pickering. As part of your preparation for a service visit, make sure that you keep the animals away from the worker. This means don’t let your bird fly free so it can hover around the technician’s head. Put your dog in another area of the house or outside. Cats generally hide, but if you have one that’s curious about people, put it in another room of the house.